My 6 Personal Online Communication Rules for Writing
I have a set of standards to help me remain personally accountable while writing in the Wild West of the Internet. My future grandkids could be perusing my entire digital archive one day…and for me, that is motivating. These standards will evolve over the years. Creating safe and respectful niches on the web is a community effort. What would you add to this list?
Define your terms.
Terms can derail discussions before they even begin. In an information environment where terms are intentionally weaponized, be clear about what you mean when you speak about a critical issue. Don’t equivocate. Say what you mean and define the terms you use.
Write a counter-argument only for the best, most sound case you can build for the opposing side. No straw-man arguments.
There’s no victory in “winning” against an argument no one is making. Do not misrepresent the other side’s beliefs as far as you can help it. Understand not just the basics, but the nuances and the underlying values upon which the other side is built. When possible, build the case to be as valid, sound and credible as possible. Then elucidate the counter-arguments.
No loaded language unless it is clearly stated why the term is included.
Loaded language is typically used to mobilize emotive support, not engage another in critical reasoning. Don’t use loaded language but instead, choose language meant to promote respectful, rational thinking. Don’t shut the conversation down before it begins with an intentionally loaded term. If a loaded term is used, explain how it fits, define it and share why you are using it.
Write to inform, not to incense.
Write to serve. Write in such a way that opens a door and builds a bridge. Practice hospitality by leaving room for discussion and disagreement. Allow people the ability to come to a different conclusion should they so choose and retain their moral dignity. Write respectfully.
The simpler, the better. No unnecessary technical language or winding explanations.
Convoluted arguments and unnecessarily technical language don’t help. Arguments should be as simple and precise as possible. If an audience won’t know the technical term, either explain it or choose another simpler term instead. The goal is to inform not to impress.
Always be ready to admit you made a mistake and correct it.
Humility is the foundation. Every person’s perspective is limited to some extent and no one has the corner on the truth. Listen first and always be curious. Be ready to admit that there’s more to the story than you realize. It’s always okay to update your opinion or perspective with new learning.
There you have it! My simple and straightforward communication rules. What rules would you add to your own list?
